These are some of the questions we are most commonly asked. If you can’t find what you’re looking for here please contact us.
Q: What do the letters B.I.K.E.R.S. in your company name stand for?
A: They stand for Bikers Immediate Kare & Emergency Response Skills, hence the name B.I.K.E.R.S. Training.
Q: Who developed this course?
A: The First Bike on Scene course was originally developed by paramedics working in the North West Ambulance Service (UK) back in 2003/4. Due to the nature of their work and being bikers themselves, they realised the need for a medical emergency care course appropriate to the needs of injured motorcyclists.
As of 2014, FBoS UK Ltd has taken over the programme. Only instructors approved by FBoS UK Ltd may be licensed to provide this course.
Q: Will I receive a certificate?
A: Following a successful skills assessment, as laid out by the North West Ambulance Service, you will receive a certificate of competency. It is issued by the Quality Casualty Care Alliance, UK. Each certificate has a unique ID Number and is valid for 3 years.
The CPR / AED module is separately certified through the Irish Heart Foundation and successful candidates will receive the Heart Saver Adult CPR and AED certificate.
However this course does not substitute an Occupational First Aid Course for the workplace as required by your employer under Health&Safety Legislation.
Q: ‘First Bike on Scene’ – the Legal Perspective
A: There are still some people who are fearful of rendering help to a victim in case they get sued.
The Law takes a practical and sensible approach to this – any person, acting as non-professional rescuer, is only required to do what would be reasonably expected in view of their knowledge / skills / training. In other words, to act ‘in a reasonable manner’, to help a person in need.
Members of the public are not required to have a first aid course behind them in order to render aid. Those with training and going to the aid of an ill or injured person need only remain within the remit of their training to be protected by the Law whatever the outcome of the event.
Q: What is the cost of the course?
A: The total cost for the course is €80 / £ 80 per person and includes €10 / £10 for the certification. To secure a place on your chosen ‘First Bike on Scene’ Course, please forward us the booking form and a €25 / £25 non-refundable deposit. The outstanding balance is due on the day of the course. This is also applicable to anyone who wishes to re-certify.
Q: Payment Options:
A: Accepted means of payment are cash, cheque, postal order (RoI only), bank transfer, paypal or card payment over the phone.
Q: Do you offer group bookings?
A: Yes we offer group bookings to clubs or groups of friends. To avail of a group discount, you will need a minimum of 12 people attending. For further information please contact us on email@example.com or firstname.lastname@example.org
Q: What if I am unable to attend my pre-booked course?
A: If, due to unforeseen circumstances, you are unable to attend the course of your choice, we would appreciate if you could give us 24 hours notice. This will enable us to offer the place to someone else. We will in turn offer you two other options to attend any next available courses within your area or further afield, should you be happy to travel a distance. However if you cancel again, you may loose your deposit.
Please note, all courses are subject to change of venue / location or may be cancelled if not enough bookings are received. For anyone who already booked a place – we will of course hold your deposit and offer you alternative dates.